Does Sweet Rie's accept orders the same day for pick-up?
Unfortunately, we do not. All orders are made to order. We require a one-week notice for cookie orders, 1-2 week notice for custom cake orders and a 3-day notice for all of our other treats.
Is there a deposit for the treats?
Yes. We require all treat orders to be paid in full upon receiving your invoice, to secure the calendar date for your order. All high-volume orders, however, require a 50% retainer.
What if I need to cancel?
Please contact us immediately should you need to cancel your order. No refund will be given for orders canceled less than 7 days before the requested date.
Is there a minimum when ordering treats?
Yes. There is a 1 dozen minimum for cookies and cupcakes. Cupcakes and push-pops are1flavor per dozen.
Does Sweet Rie’s offer gluten-free, vegan or sugar-free treats?
Sweet Rie’s is pleased to offer some vegan and gluten-free treat options. We are constantly adding new flavors and treats to our menu, so please check back regularly for vegan, gluten-free, and sugar-free options. Sweet Rie’s, however, is not an allergen-free bakery. We advise customers with gluten, nut, or dairy allergies to use discretion.
Does Sweet Rie's offer customization of their treats?
Yes. Please address your customization details in the appropriate section of the online order form.
What if I am late picking up my order?
We provide a 15-minute grace period for all orders picked up past their scheduled time. Any orders picked-up after the 15-minute grace period will need be rescheduled, unless we are provided with adequate notice of tardiness.
Do you deliver?
Sweet Rie's delivers to the greater Columbus area. Delivery fees start at $10.00 and the minimum order for delivery is $25.00. We offer free local delivery for all orders over $125.